Refund Policy:
Donations and payments made to WOSSA are generally final and non-refundable.
A refund may be considered where:
➜ A payment was made twice
➜ An incorrect amount was charged
➜ An unauthorised transaction occurred
➜ WOSSA cancelled a paid programme or activity
Refund requests should be made within seven days and must include the payer’s name, amount, transaction date, payment reference, and reason for the request.
Approved refunds will be returned through the original payment method.
Privacy Policy
WOSSA respects your privacy and protects the personal information you provide through donations, programme applications, contact forms, volunteer registrations, and other website activities.
We may collect information such as your name, email address, phone number, address, payment reference, application details, and messages.
This information may be used to:
➜ Process donations and payments
➜ Respond to enquiries
➜ Review programme applications
➜ Register volunteers and beneficiaries
➜ Send programme updates
➜ Maintain legal and administrative records
Payments are processed through approved third-party payment providers such as Flutterwave. WOSSA does not sell your personal information.
We may share necessary information with payment processors, programme partners, service providers, or government authorities where required by law.
You may contact us to request access, correction, or deletion of your personal information where applicable.
Terms of Use
By using this website, you agree to use it only for lawful purposes.
You must not:
Submit false or misleading information
Attempt to damage or gain unauthorised access to the website
Use WOSSA’s name, logo, or content without permission
Use the payment system for fraudulent or unlawful transactions
Submitting a programme application does not guarantee selection, sponsorship, employment, or admission.
Donations will be used to support WOSSA’s humanitarian programmes, projects, beneficiaries, and reasonable operational needs.
Website information may be updated when programmes, dates, requirements, or activities change.
All website text, images, logos, documents, and materials belong to WOSSA or are used with permission and may not be reproduced without approval.
These policies are governed by the laws of the Federal Republic of Nigeria.